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Frequently Asked Questions

All the pens professionally photographed and they are accurate depictions. Please note however, sometimes monitors show colors differently.

Please contact me about a specific pen. I will accommodate your request if I am able to do so. I use many different nibs at this point, and have many available.

Yes! I love to work with unique material! This is part of why I decided upon the name Only One Creations.

Please contact me with your idea and we'll see what we can come up with. I really enjoy the challenge of fulfilling another's design ideas. One challenge I face in creating pens this way is understanding how involved you want to be with the design. Some prefer to be very specific, giving dimensions, the number and spacing of grooves, etc. While others give a fairly broad concept and prefer not to be bothered with the details. My goal in the whole process, aside from the go-ahead to make the pen, is to make sure that you are happy with the end result. I do tend to try to nail down some specifics, which helps me ensure that you get what you're looking for, and are absolutely thrilled with it. I can work easily with both the customer who gives me a general direction and the customer who is very specific with what they want, but it is very helpful if I understand what your expectations are of me in the design process.

At the bottom of every page, is my contact information.

All pens are different, and are created and priced individually. For commissioned pens, a security deposit is required with the balance due upon completion. All or part of the deposit may be forfeited at the sole discretion of Only One Creations if the order is cancelled by the customer. Delivery on commissioned pens will vary based on my backlog, material availability, and the schedule of any other artists that I collaborate with.

I accept checks, money orders, Paypal, credit cards (Mastercard/Visa), and wire transfers. Checks need to clear before I make shipment. I do not accept credit cards from first time international customers.

Every effort is made to ensure that you will enjoy your pen for years to come. All of my pens have a 5 year warranty against defects in craftsmanship and materials. Damage caused by abuse or neglect is not covered. Shrinkage, cracking or other changes in natural materials such as ivory or wood, or oxidation of such materials as steel or hard rubber are not covered. Changes in knife and pen materials may naturally occur over time and possible repairs need to be discussed on an individual basis. If there is a problem with a pen at anytime, please contact me and every effort will be made to resolve it.

I never provide your information to anyone else. (See also the Privacy Policy page.)

I ship domestically via USPS Priority Mail with insurance and delivery confirmation for $10. I do ship internationally, and quote such shipping on a case by case basis. I can ship other via other means as requested. If the package is insured for more than $100, USPS requires that someone sign for the package. In such a case, please have me ship to an address where someone is available to sign for the package, otherwise your item may be delayed.